Host/Hostess

1 week ago


Miami, Florida, United States Major Food Group LLC Full time

Job Title: Host/Hostess

Job Summary:

We are seeking a skilled and experienced Host/Hostess to join our team at ZZ's Club. As a Host/Hostess, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests, and maintaining a clean and welcoming environment.

Responsibilities:

  • Greet and seat guests, present menus, and inform them of special catches and soups.
  • Treat all guests with respect and strive to exceed their expectations.
  • Manage the waiting list, run the floor plan board, and observe tables to ensure efficient service.
  • Take guest information, quote wait times, and answer phone calls regarding menu and restaurant inquiries.
  • Clean, organize, and stock menus at the host area, and maintain restrooms throughout the shift.
  • Sweep the foyer and front entrance area frequently, and perform other duties as directed.

Requirements:

  • Experience in a high-volume, upscale restaurant is preferred but not required.
  • Previous customer service experience is strongly preferred.
  • Possess and exhibit the drive to provide exceptional service, and be able to work flexible hours, including days, nights, weekends, and holidays.
  • Must be able to stand/walk for 8 hours, bend, push, pull, and lift 30 lbs.
  • Proficient or able to learn computer skills, including POS systems, OpenTable, Word, and Excel.
  • Positive and enthusiastic attitude.

Benefits:

  • Competitive salary
  • Medical/Dental/Vision insurance with company subsidy
  • Growth opportunities
  • Progressive paid time off
  • Parental leave
  • Tuition reimbursement
  • Generous dining allowance
  • Unlimited referral program

Equal Employment Opportunity

Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.


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