Technical Account Manager
6 days ago
About the Role
">We are seeking skilled Customer Service Representatives to join our team at Transworld Systems. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and supporting the growth and success of our organization.
">Key Responsibilities:
">- Provide expert-level support to customers via phone, chat, and email, ensuring timely and effective resolution of their queries and concerns
- Collaborate with internal teams to identify and address customer pain points, driving continuous improvement and innovation in our services
Requirements:
">- 2+ years of experience in a call center or customer-facing role, preferably in a technical support capacity
- Proven track record of delivering exceptional customer experiences and resolving complex issues
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike
Benefits:
">- Competitive hourly rate of $16.00
- Ongoing training and development opportunities to enhance your skills and expertise
- A collaborative and dynamic work environment that supports your growth and well-being
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