Client Services Coordinator for NHTD/TBI Program
1 week ago
Role Summary
The Client Services Coordinator is responsible for overseeing the delivery of services to clients, ensuring a positive and productive relationship with external managers through effective staffing and high-quality service.
This role involves conducting continuous evaluations of each client and formulating a tailored Service Plan that meets their specific needs.
All service-related issues and exceptions must be documented, and pertinent information must be communicated to both staff and external service providers to maintain client safety, health, and overall well-being.
Key Qualifications
The ideal candidate will possess strong advocacy skills, the ability to manage multiple tasks simultaneously, and handle extensive documentation. Effective verbal and written communication skills are essential, along with the capability to make informed decisions and solve problems efficiently.
Educational Requirements
A Master's degree with at least one year of experience in case management or service coordination, including providing information, linkages, and referrals for community-based services for individuals with disabilities and/or seniors; or a Bachelor's degree with a minimum of three years of relevant experience.
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