Lead Salesforce Systems Administrator

1 week ago


Phoenix, Arizona, United States Jobot Full time

Hybrid opportunity
This Jobot Job is hosted by: Maria Reyes

Salary:
$95,000 - $135,000 per year

About Us:
We are an organization that prioritizes safety and the well-being of our employees above all else.

Our commitment to supporting our team members is reflected in every aspect of our operations.


Why Join Us?
We offer...
Immediate openings available
Competitive compensation based on experience (with weekly pay)
HYBRID work options available after training
Annual discretionary bonuses based on performance
A unique holiday schedule

Job Overview
We are looking for a seasoned Salesforce Administrator to become a vital part of our innovative team.

In this capacity, you will oversee the Salesforce platform, manage our user community, and spearhead critical implementation initiatives.

Your expertise will be essential in enhancing our Salesforce environment to align with our business objectives and improve user satisfaction.

Key Responsibilities:

Salesforce Management:
Administer and optimize the Salesforce platform, ensuring peak performance for over 500 users across multiple departments.

User Oversight:
Manage user setup, roles, profiles, permissions, and data access configurations to maintain compliance with company policies.

Implementation Leadership:
Drive and engage in Salesforce implementation projects, ensuring the successful rollout of new features and functionalities.

System Integration:
Collaborate with IT teams to integrate Salesforce with other ITSM and DevOps platforms, enhancing overall system performance.

Data Oversight:
Utilize Salesforce Marketing Cloud and Data Cloud to manage and refine customer data, supporting targeted marketing efforts.

Reverse ETL Management:

Engage with reverse ETL technologies to ensure seamless data transfer between Salesforce and other systems, improving data accuracy and accessibility.


Training & Development:
Provide training and ongoing support to end-users, promoting best practices and encouraging user adoption.

Qualifications:

Salesforce Certification:
Salesforce Administrator certification is required; advanced certifications (e.g., Platform App Builder, Advanced Administrator) are advantageous.

Experience:
Proven track record in administering Salesforce, particularly with a substantial user base of 500+ users.

Technical Skills:
Proficiency with ITSM and DevOps platforms, Salesforce Marketing Cloud, and Data Cloud.

Project Management:
Demonstrated success in leading Salesforce implementation projects, showcasing strong project management capabilities.

Technical Proficiency:
Familiarity with reverse ETL technologies and the ability to integrate them within the Salesforce ecosystem.

Communication Skills:
Exceptional communication abilities, with the capacity to collaborate effectively across departments and with all organizational levels.



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