Customer Service Representative
3 days ago
Are you passionate about delivering exceptional customer experiences and driving business growth? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to explore this exciting opportunity as a Branch Customer Service Representative with The Auto Club Group.
About the RoleAs a key member of our branch team, you will be responsible for providing top-notch service to our members, promoting our products and services, and contributing to the success of our business. Your primary focus will be on greeting and servicing members, providing sales and support services, and generating leads to drive revenue growth.
Key Responsibilities- Provide exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner
- Promote and sell membership, travel, and insurance products, as well as banking services
- Generate leads, update members on travel and insurance specials, and provide travel information
- Process transactions, including taking and processing payments, and balancing cash drawers
- Conduct outbound promotional calls to promote insurance and travel products
- Perform administrative tasks, such as data entry and record-keeping
As a Branch Customer Service Representative with The Auto Club Group, you can expect a competitive hourly wage of $19.00, with opportunities for bonuses and career advancement. Our comprehensive benefits package includes medical, dental, and vision coverage, 401(k) matching, paid time off, and more.
RequirementsTo succeed in this role, you will need:
- A high school diploma or equivalent
- Previous experience in a customer-focused environment, preferably in sales or customer service
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Basic mathematical skills to accurately process transactions
At The Auto Club Group, we pride ourselves on creating a welcoming and inclusive environment where our employees can grow and thrive. We offer a range of benefits, including tuition assistance, professional certification reimbursement, and paid volunteer days. Join our team and discover a career that's as unique as you are.
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