Customer Service Representative
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.
Key Responsibilities:
- Provide outstanding customer service, ensuring a positive shopping experience for all customers
- Lead shifts, manage store operations, and supervise team members to achieve sales and customer service goals
- Develop and implement sales strategies to drive revenue growth and increase customer loyalty
- Collaborate with the store team to maintain a clean, safe, and welcoming store environment
- Stay up-to-date on product knowledge, promotions, and company initiatives to effectively communicate with customers and team members
Requirements:
- High school diploma or equivalent required; prior retail or customer service experience preferred
- Excellent communication and leadership skills, with the ability to motivate and inspire team members
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
What We Offer:
- Competitive hourly rate and opportunities for advancement
- Comprehensive training program to develop your skills and knowledge
- Flexible scheduling to accommodate your needs
- Opportunities for professional growth and development
- A fun and dynamic work environment with a team-oriented culture
About Circle K:
Circle K is a leading convenience store chain with a commitment to providing excellent customer service and a welcoming store environment. We offer a range of products and services, including food, beverages, and fuel, and are dedicated to making a positive impact in our communities.
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