Claims Resolution Specialist

4 days ago


Westborough, Massachusetts, United States Liberty Mutual Full time
Job Summary

At Liberty Mutual, we're seeking a highly skilled and customer-focused Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for guiding our insureds and claimants through the auto claims process from start to finish. This role requires strong organizational skills, time management expertise, and a passion for problem-solving and helping others.

Key Responsibilities

- Manage multiple claims simultaneously, ensuring timely and efficient resolution
- Develop and maintain strong relationships with customers, claimants, and internal stakeholders
- Utilize critical thinking and problem-solving skills to resolve complex claims issues
- Collaborate with cross-functional teams to ensure seamless claims processing

Requirements

- 1-3 years of related customer service experience or applicable insurance knowledge
- Excellent oral, written, decision-making, and organizational skills
- Strong typing and multi-tasking capabilities in a structured paperless work environment
- Ability to work in a fast-paced, dynamic environment

About Us

Liberty Mutual is a Fortune 100 company that values diversity, inclusion, and employee growth. We offer a comprehensive benefits package, paid training, and opportunities for advancement. If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.

What We Offer

- Competitive salary and bonus structure
- Comprehensive benefits package, including medical, dental, and vision insurance
- Paid training and licensing
- Opportunities for advancement and professional growth
- Collaborative and dynamic work environment

How to Apply

If you're a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your application, including your resume and cover letter, to our website. We look forward to hearing from you

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