Facilities Support Core and Warranty Specialist
4 weeks ago
EG America is seeking a skilled Warranty and Core Specialist to join our Facilities Support team. As a key member of our team, you will be responsible for managing warranty claims, establishing relationships with manufacturers and vendors, and ensuring the efficient operation of our core and warranty process.
This is an exciting opportunity to work with a leading convenience retailer and contribute to the growth and success of our company.
Key Responsibilities- Manage warranty claims and establish relationships with manufacturers and vendors
- Prepare and process warranty documentation according to manufacturer guidelines
- Be the liaison for field technicians, parts room, and stores for all warranty claims
- Excellent interpersonal and communication skills, written and verbal
- Submit claims quickly and efficiently, follow up with manufacturers to ensure claims are being processed properly
- Strong attention to detail, detailed documentation, and tracking skills are vital traits for success in this position
- High School Diploma or GED
- Applicable trade school or training program
- 0-2 years of service parts experience, including usage of computer inventory management system
- Preferred experience: 2-3 years of service parts experience, including usage of computer inventory management system
- Forklift licenses (we will provide training and licensing)
- Competitive wages
- Work today, get paid tomorrow through our earned wage access program
- Paid time off
- Medical/health/dental coverage
- 401K with company match
- Team member discounts
- Tuition reimbursement
- Employee assistance program
- Health savings account
- Company spirit days
- Employee recognition and awards
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