Customer Service Coordinator

4 days ago

New York, New York, United States COQODAQ Full time

Experience the world of COQODAQ, a pioneering fried chicken concept from Michelin-starred COTE Korean Steakhouse. We're on the cusp of something exciting, and we need your help to make it happen.

About Us

Gracious Hospitality Management is a hospitality company that's passionate about delivering exceptional experiences. With a focus on passion and profitability, we strive to ensure that every customer leaves feeling valued and satisfied. Our commitment to excellence has earned us numerous accolades, including eight consecutive Michelin stars for our restaurants Piora, COTE Korean Steakhouse, and COTE Miami.

Job Summary

We're seeking a highly motivated Customer Service Coordinator to join our team at COQODAQ. As a Server Assistant, you'll play a vital role in ensuring that our customers receive top-notch service and have an unforgettable dining experience. Your responsibilities will include:

  • Bussing and cleaning tables with finesse and attention to detail
  • Assisting Servers with tasks such as running drinks and clearing dishes
  • Providing exceptional customer service and ensuring that every guest feels welcome and valued
  • Maintaining a clean and organized workspace, adhering to high standards of safety and sanitation
  • Working collaboratively with the team to achieve outstanding results
Requirements

To be successful in this role, you'll need to possess:

  • A strong ability to read, speak, understand, and follow written directions and verbal instructions in English
  • Excellent communication skills, both written and verbal
  • A positive attitude, a strong work ethic, and a willingness to learn and grow
  • The ability to work well under pressure and maintain a professional demeanor in a fast-paced environment
  • Knowledge of workplace safety procedures and local Department of Health standards
  • Familiarity with restaurant management software, such as point of sales, reservations management, and inventory management
What We Offer

In return for your hard work and dedication, we offer a competitive salary range of $16-24 per hour, depending on experience. Additionally, you'll enjoy a range of benefits, including:

  • Comprehensive medical, dental, and vision insurance
  • A flexible spending account/health savings account
  • Commuter benefits
  • A referral bonus program
  • Career advancement opportunities
  • Employee recognition awards
  • Paid time off
About COQODAQ

COQODAQ is part of Gracious Hospitality Management, a company that's passionate about delivering exceptional experiences. We're committed to providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status. If you require a reasonable accommodation to perform the essential functions of the job, please contact our Human Resources department.

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