Customer Service Coordinator

2 weeks ago


New York, New York, United States Brickyard Properties llc Full time

We are seeking a Front Desk Agent to become a part of Brickyard Properties llc team.

As a Customer Service Coordinator, you will be responsible for accommodating patrons and identifying areas of improvement to increase efficiency.

Key Responsibilities:

  • Sign Guest in and out of Property
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Accept packages from delivery carriers
  • Keep records of daily activity using logbook
  • Communicate pertinent guest information to designated departments
  • Report and deter any issues within property
  • Maintain access control along with safety and health of property

Our ideal candidate will have previous experience in customer service, front desk service, or other related fields. Strong organizational skills, excellent written and verbal communication skills are a must.

The estimated salary for this position is between $45,000 - $55,000 per annum, depending on location and experience.



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