Housekeeping Room Specialist

2 weeks ago


Manhattan Beach, California, United States Venice Suites Full time

Room Attendant

Job Category: Housekeeping

Position Overview:

Venice Suites is seeking a dedicated Room Attendant to enhance our hospitality team. The Room Attendant plays a crucial role in maintaining the cleanliness and presentation of guest accommodations, corridors, and other designated areas, ensuring compliance with company standards.

Key Responsibilities:

  1. Follow established health and safety protocols to ensure the well-being of both team members and guests.
  2. Utilize appropriate Personal Protective Equipment (PPE) as required by property-specific guidelines.
  3. Maintain a positive and courteous demeanor while delivering personalized service to hotel guests.
  4. Effectively communicate with guests and fellow staff members.
  5. Thoroughly clean guest rooms according to company standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
  6. Complete room cleaning within the time guidelines set by management.
  7. Adhere to company policies regarding room amenities.
  8. Promptly report any lost items found in guest rooms to management.
  9. Ensure the security of master room keys and return them at the end of each shift.
  10. Report maintenance issues that require immediate attention.
  11. Assist with laundry tasks as needed.
  12. Support fellow team members and departments to foster overall departmental and hotel performance.
  13. Perform additional duties as assigned by management.

Benefits:

We offer a comprehensive benefits package including medical, dental, and vision insurance, a 401k plan, and vacation and sick leave. Our Team Member Travel Program encourages staff to explore sister properties with exclusive rates for relaxation and enjoyment. We also promote team-building activities and community engagement through regular volunteering and charity initiatives.

Qualifications:

Skills:

Basic cleaning skills and the ability to communicate effectively in English with guests and team members are essential. Candidates should possess strong organizational skills and the ability to make sound judgments.

Physical Requirements:

This position requires frequent walking, climbing stairs, and various physical activities such as bending, lifting, and carrying items up to 20 lbs. Exposure to cleaning agents is also part of the role.

Experience:

Previous experience in a similar role is preferred.



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