Housekeeping Room Specialist
1 week ago
Room Attendant
Job Category: Housekeeping
Position Overview:
Venice Suites is seeking a dedicated Room Attendant to enhance our team. The room attendant plays a crucial role in ensuring the cleanliness and upkeep of guest accommodations, hallways, and additional designated areas while adhering to company standards.
Key Responsibilities:
- Follow health and safety guidelines to promote the well-being of both guests and team members.
- Utilize appropriate Personal Protective Equipment (PPE) as required by property-specific protocols.
- Maintain a warm, friendly, and professional demeanor at all times, delivering personalized service to hotel guests.
- Effectively communicate with guests and fellow staff members.
- Thoroughly clean guest rooms according to company standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
- Complete room cleaning within the timeframes established by management.
- Adhere to company policies regarding room amenities.
- Promptly report any items left behind in guest rooms to management.
- Ensure the security of master room keys, returning them at the end of each shift.
- Report maintenance issues requiring immediate attention.
- Assist with laundry duties as necessary.
- Communicate any found or missing items to the Executive Housekeeper.
- Collaborate with other team members and departments to support overall departmental and hotel performance.
- Perform additional duties as assigned by management.
Benefits:
We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401k plan, vacation and sick leave, and a Team Member Travel Program. This program encourages team members to explore sister properties at exclusive rates. We also promote team-building activities and community engagement through regular volunteering and charity initiatives.
Qualifications:
Skills:
Basic cleaning skills and the ability to communicate effectively in English with guests and team members are essential. Candidates should possess strong organizational skills and the ability to prioritize tasks.
Physical Requirements:
This role involves frequent walking, climbing stairs, and performing repetitive motions such as bending, stooping, and lifting. Candidates should be able to lift and carry items weighing up to 20 lbs unassisted and may be exposed to cleaning agents.
Experience:
Previous experience in a similar role is preferred.
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