General Manager of Hospitality Operations

2 weeks ago


Baltimore, Maryland, United States Oak View Group Full time
Job Title: General Manager of Hospitality

Oak View Group is seeking a highly skilled and experienced General Manager of Hospitality to lead the efficient and profitable operation of our food service operations at our assigned venue. As a key member of our team, you will be responsible for overseeing every aspect of the business, ensuring compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations.

Key Responsibilities:
  • Manage the day-to-day business operations, including generating and reviewing financial reports, making sound business decisions, and resolving conflicts.
  • Oversee scheduling and labor allocation, analyze ticket sales, and project staffing needs.
  • Develop and implement effective management strategies, including menu development and marketing plans.
  • Establish and maintain positive relationships with show managers, suppliers, vendors, and the public.
  • Ensure compliance with all applicable sanitation requirements, food preparation guidelines, alcohol service policies, and safety standards.
Requirements:
  • MA or MS in a business-related field or equivalent experience.
  • Minimum 5 years of management experience in the food-related or concessions industry.
  • Concessions Manager Certificate from the National Association of Concessionaires.
  • Nationally recognized, advanced food service sanitation training course certification.
  • Ability to communicate effectively, make sound business decisions, and work well in a team-oriented environment.
About Oak View Group:

Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. We are committed to equal employment opportunity and strive to create environments that reflect and celebrate the diverse communities we serve.



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