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Customer Service Ambassador

2 months ago

Lake Geneva, United States Nathaniel Ladsten - State Farm Agent Full time
{"title": "Customer Service Representative", "description": "About Our Agency

We are a dynamic and customer-focused team at Nathaniel Ladsten - State Farm Agent, dedicated to providing exceptional service and comprehensive solutions to our customers. With over 11 years of experience, our agency has established a strong reputation for delivering results-driven insurance and financial services products.

Responsibilities
  • Build and maintain strong relationships with customers to understand their needs and preferences.
  • Educate customers on insurance options through a needs-based review process, ensuring they receive the best possible solutions.
  • Identify customer needs and generate leads to drive business growth.
  • Promote suitable products and services to customers, aligning with their individual needs and goals.
What We Offer
  • A competitive hourly wage with commission/bonus opportunities.
  • A simple IRA plan for retirement savings.
  • Health insurance benefits to support your well-being.
  • Paid leave, including vacation, personal, and sick days.
  • Flexible scheduling to balance work and personal life.
  • Opportunities for career growth and advancement within the agency.
  • Reimbursement for licensing and training programs.
Requirements
  • A strong interest in promoting products and services based on customer needs.
  • Excellent communication skills, both written and verbal.
  • A friendly and detail-oriented approach to customer interactions.
  • A proactive approach to problem-solving and customer satisfaction.
  • The ability to learn and use computer systems efficiently.
  • A team-oriented mindset, with a focus on collaboration and mutual support.

We are seeking a dedicated and customer-focused individual to join our team. If you are driven to succeed and passionate about delivering exceptional service, please apply. We will follow up with the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must complete all required licensing and training programs. State Farm agents are independent contractors and hire their own employees. Employees of State Farm agents are not employees of State Farm.

", "lang_code": "en-US"}