Customer Experience Ambassador
4 weeks ago
Lead the Experience:
As a Customer Experience Ambassador at McDonald's, you will be the face of our brand, ensuring that every guest has an exceptional experience. Your role will involve checking in with guests, making sure they are enjoying themselves, and handling any concerns or issues that may arise.
Be the Solution:
You will be the go-to person for resolving guest complaints and concerns, providing a solution that meets their needs and exceeds their expectations. Your ability to communicate effectively and anticipate customer needs will be key to your success in this role.
Understand that Teamwork is Key:
You will work closely with your team to maintain a welcoming, friendly, and clean restaurant environment. This includes working together to ensure that every guest feels valued and respected.
Be in the Know:
You will be responsible for offering expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features. This will help our guests make informed decisions and take advantage of the many benefits we offer.
Requirements:
To be successful in this role, you will need:
- A humble and hospitable demeanor;
- Passion for helping and serving others (customers and fellow team members);
- A desire to learn and grow;
- The ability to communicate effectively and anticipate customer needs.
Equal Opportunity Employer:
McDonald's is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.
Accommodations:
We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).
Requsition ID:
PDX MC CB2C499C-3824-4E22-B2DC-57F6FFFC57F6_4910
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