Box Office Manager

11 hours ago


Wilmington, North Carolina, United States Dartmouth College Full time
Job Summary

We are seeking a highly organized and customer-focused Box Office Manager to join our team at Dartmouth College. The successful candidate will be responsible for providing exceptional customer service to patrons, managing ticket sales, and maintaining accurate records. This is a fantastic opportunity to work in a dynamic and fast-paced environment, and to contribute to the success of our events and programs.

Key Responsibilities
  • Provide professional and exceptional customer service to patrons, responding to inquiries and resolving issues in a timely and efficient manner.
  • Manage ticket sales, including processing transactions, handling customer complaints, and maintaining accurate records.
  • Maintain accurate and up-to-date records of ticket sales, patron information, and other relevant data.
  • Collaborate with other departments to ensure seamless execution of events and programs.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1 year of experience in a customer-facing role, preferably in a ticketing or box office environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
Working Conditions

This is a full-time position, with a regular schedule of 40 hours per week. The successful candidate will be required to work a variety of shifts, including evenings and weekends, as needed. The position may also require occasional overtime, as needed.

What We Offer

Dartmouth College offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We also offer opportunities for professional development and growth, as well as a dynamic and supportive work environment.


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