Desktop Support Specialist in Grand Prairie, Texas

4 weeks ago


Grand Prairie, Texas, United States Desktop & Depot Support Full time
Job Overview

We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Grand Prairie, Texas.

Key Responsibilities
  • Provide workstation software break-fix support
  • Perform IMAC tasks, including PC installs, moves, adds, and changes
  • Load images and manage assets
  • Support printer operations and client center (tech bar) services
  • Update IT service management systems and perform other client support duties as needed
Requirements
  • Previous experience in desktop support is desired, but training will be provided for new hires
  • Knowledge of PC imaging and experience with change management and incident management
  • Proficiency in using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
Preferred Qualifications
  • Certified Dell Technician
  • Expertise in inventory control
What We Offer

As a member of our team, you will have opportunities for ongoing learning and development, as well as a chance to work with a virtue-centered team that values their work and teammates.

We offer a wide range of benefits for eligible employees, including health, retirement, and professional development opportunities.

For more information, please visit our website at https://vso-


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