Fixed Operations Director

4 days ago

McAllen, Texas, United States Bert Ogden Auto Group Full time
Job Summary

Bert Ogden Auto Group is seeking an experienced and professional Fixed Operations Director to join our team. As a key member of our leadership team, you will be responsible for driving growth and profitability in our fixed operations department.

Key Responsibilities
  • Develop and implement a strategic plan to maximize margins and drive growth in our fixed operations department.
  • Lead a team of professionals to achieve aggressive sales goals and profit objectives.
  • Optimize parts inventory through the direction and influence of dealership management to ensure the attainment of Parts Sales objectives.
  • Drive growth and operational processes by utilizing tools, systems, products, and software such as MPI, CSS, Reynolds Advance Service, and Valvoline chemical program.
  • Implement and manage best practices that deliver exceptional Customer Satisfaction Index (CSI) scores.
Requirements
  • Minimum of 3+ years of automotive Service Director/Service Manager experience.
  • Track record of excellent Customer Service Index is a must.
  • Bachelor's degree or equivalent experience.
  • Prior experience and proven success in leading and managing a team to meet or exceed clear goals and objectives.
  • Proven ability to attract, develop, and retain great talent.
  • Must be able to work an extended hours schedule, including weekends.
  • Experience and desire to work with technology.
  • Professional appearance and work ethic.
  • Self-motivated, goal-oriented, and able to work within a fast-paced environment.
  • Current, valid driver's license and satisfactory Motor Vehicle Report (MVR).
  • All potential employees must pass pre-employment testing, including a background check and drug screen.
Job Requirements
  • Must be 21 years old or older.
  • Must have a Texas Driver's License.
  • Must be able to pass a hair follicle drug screening.
  • Must be able to pass a background check.

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