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Operational Excellence Support Specialist
2 months ago
Business Process and Accountability Support Specialist
Location: Remote
FLSA: Non-Exempt
Min Salary: $42,640
General Overview:
The Business Process and Accountability Support Specialist engages in advanced administrative functions and provides operational assistance across all essential areas and operations within the department.
Key Responsibilities:
- Conduct advanced administrative and operational analysis research to assist the Director for Business Process and Accountability.
- Execute a variety of tasks and assignments to bolster the highly technical operations of the department, including business operations analysis and assessments of policies and procedures.
- Facilitate project and change management methodologies and initiatives.
- Assist in the initiation and completion of projects, including tracking, communication, planning, and follow-up.
- Support the execution of process improvement initiatives, which may involve diagnosing process challenges, identifying gaps, minimizing errors, and developing actionable strategies.
- Oversee and/or monitor multiple tasks and projects, preparing routine project summary reports for leadership review.
- Utilize various software applications, such as spreadsheets and databases, to modify and format data and reports.
- Exercise sound judgment in directing inquiries to the appropriate personnel.
- Address issues, solve problems, and plan with a strong emphasis on customer service, project quality, and meticulous detail.
- Assist key personnel in data collection, analysis, and process enhancement.
- Help prepare and deliver presentations.
- Plan, develop, and organize events for the Business Process and Accountability department, including meetings and special functions.
- Maintain and update the Business Process and Accountability website.
- Perform additional duties as assigned.
Required Qualifications:
- Bachelor's degree in business or a related field is required.
- A minimum of three (3) years of relevant experience in project and change management, process improvement, auditing, or operations management is required.
- Experience within a higher education institution is preferred.
Background Checks:
- All candidates are subject to a criminal background check as per organizational policy.
- This is a Security Sensitive position, subject to federal background checks.
- A valid driver's license and proof of liability insurance are required.
Annual Security Report and Non-Discrimination Statements:
Notice of Non-Discrimination
For additional information and to apply, visit
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