Fixed Operations Director
7 days ago
Job Summary:
Bert Ogden Auto Group is seeking an experienced Fixed Operations Director to lead our high-volume new BMW dealership in McAllen, Edinburg, TX. As a key member of our leadership team, you will be responsible for driving growth and profitability in our Fixed Operations department.
Responsibilities:
- Collaborate with the Parts Manager and dealership management to develop and implement a strategic plan to maximize margins and drive growth in our parts business.
- Lead a team of professionals to achieve aggressive sales goals and profit objectives, focusing on wholesale growth, fill rate analysis, lost sales tracking, and general growth and profitability of the dealership parts business.
- Optimize parts inventory through the direction and influence of dealership management to ensure the attainment of Parts Sales objectives.
- Drive growth and operational processes by utilizing tools, systems, products, and software, including MPI, CSS, Reynolds Advance Service, and Valvoline chemical program.
- Implement and manage best practices that deliver exceptional Customer Service Index (CSI) scores.
Requirements:
- Minimum of 3+ years of automotive Service Director/Service Manager experience with a track record of excellent Customer Service Index.
- Bachelor's degree or equivalent experience.
- Prior experience and proven success in leading and managing a team to meet or exceed clear goals and objectives.
- Proven ability to attract, develop, and retain great talent.
- Must be able to work an extended hours schedule, including weekends.
- Experience and desire to work with technology.
- Professional appearance and work ethic.
- Self-motivated, goal-oriented, and able to work within a fast-paced environment.
- Current, valid driver's license and satisfactory Motor Vehicle Report (MVR).
Equal Opportunity Employer:
Bert Ogden Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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