Resident Service Coordinator

4 weeks ago


Oceanside, California, United States Hunt Military Housing Shared Services, LLC Full time
Job Summary

The Resident Service Specialist is responsible for providing exceptional customer service to residents, coordinating requests with the property management team, and maintaining the overall appearance of the community. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities

* Serve as the primary point of contact for resident inquiries and concerns
* Coordinate and assist with requests from residents with the property management team
* Maintain the overall appearance of the community, including the office, amenities, and model homes
* Assist with move-ins, move-outs, and resident retention programs
* Monitor rental account balances and ensure accuracy in Yardi
* Conduct follow-up phone calls to residents to ensure satisfaction with work orders

Requirements

* High School Diploma or GED required, Bachelor's Degree preferred
* Previous experience in sales and customer service
* Strong written and verbal communication skills
* Ability to work in a fast-paced environment and handle multiple priorities
* Reliable, self-motivated, and team-oriented individual

What We Offer

* Competitive salary and performance bonus
* Comprehensive benefits package, including medical, dental, and life insurance
* Paid time off and retirement plan
* Opportunities for professional growth and development

Equal Employment Opportunity

Hunt Military Housing Shared Services, LLC is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, or any other characteristic protected by law.
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