Pet Care Coordinator

1 month ago


Oceanside, California, United States Banfield Full time
Job Title: Client Service Coordinator

At Banfield Pet Hospital, we're passionate about delivering exceptional care to our furry friends and their owners. As a Client Service Coordinator, you'll play a vital role in ensuring our clients receive top-notch service and support.

Key Responsibilities:
  • Recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and hospital services.
  • Assist incoming and outgoing clients with completing required documentation, entering pet information, and ensuring prompt service.
  • Manage finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Requirements:
  • High school diploma or equivalent preferred.
  • At least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
  • One year related experience required, with customer service preferred.
  • Medical background with medical terminology training is a plus.

We're committed to creating a positive and supportive work environment that allows our team members to thrive. If you're passionate about delivering exceptional care and service, we'd love to hear from you


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