Dental Office Coordinator

1 month ago


Oceanside, California, United States North County Periodontics & Implant Dentistry Full time
Job Title: Dental Front Office/Treatment Coordinator

We are seeking a highly organized and customer-focused individual to join our team as a Dental Front Office/Treatment Coordinator at North County Periodontics & Implant Dentistry.

Job Summary:

The ideal candidate will possess excellent communication skills, be able to multitask effectively, and have a strong attention to detail. They will be responsible for greeting patients, managing appointments, and ensuring a smooth patient experience.

Responsibilities:
  • Provide exceptional customer service to patients and their families
  • Manage patient appointments, including scheduling and rescheduling
  • Verify insurance eligibility and benefit information
  • Handle billing and insurance inquiries
  • Collect and process patient payments
  • Respond to patient emails and online appointment requests
  • Prepare and present treatment plans as needed
  • Maintain accurate patient records in compliance with HIPAA regulations
  • Collaborate with the dental team to ensure seamless operations at the front desk
Requirements:
  • Strong customer service skills
  • Excellent organizational skills
  • Attention to detail
  • Familiarity with basic computer programs, such as the Microsoft Office suite
  • Previous experience in a dental office setting is preferred
  • Proficiency in using practice management software (Open Dental)
  • Knowledge of ADA codes and dental terminology
What We Offer:
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)


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