Client Services Specialist

3 weeks ago


Glastonbury, Connecticut, United States Smith Brothers Insurance Full time
About the Role
As an Operations Support Specialist at Smith Brothers Insurance, you will play a critical role in supporting our sales, service, and operations teams. Your primary responsibilities will include scanning, copying, and collating information and documents as needed, issuing, printing, and mailing certificates of insurance, updating client information in our agency management system, and creating and formatting letters using appropriate format. You will also participate in internal training and learning and development sessions, assist with activities and projects related to company acquisitions, and review, update, and develop processes and workflows as needed.

To succeed in this role, you will need to have excellent communication and organizational skills, as well as the ability to work collaboratively with internal and external clients. You will also need to be proficient in Microsoft Office, including Outlook, Word, and Excel. If you are a motivated and detail-oriented individual who enjoys working in a fast-paced office environment, we encourage you to apply for this exciting opportunity.

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, plus comprehensive benefits, including health, dental, vision, short and long-term disability, life, long-term care, and 401(k) with employer match.

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