Client Delivery Manager
4 days ago
About Finalsite
Finalsite is the preferred website, communications, enrollment, and marketing platform of more than 7,000 schools and school districts in 119 countries around the world. Our company's people, products, and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting, and security.
Your Role
As a Client Delivery Manager, you will be responsible for leading the successful implementation of our clients' multifaceted projects. You will manage a portfolio of projects with differing levels of complexity, budgets, and time constraints, utilizing your expertise in project management and client training to ensure that projects are delivered in accordance with specifications, on time, and within budget.
Key Responsibilities
- Coordinate and prioritize project tasks, manage milestones and tight deadlines
- Provide virtual training and support to clients during the implementation cycle
- Maintain project plans and communicate status to clients and senior management
- Communicate with clients and gather requirements for client site builds and guide clients towards best practices
- Possess a strong understanding of school enrollment strategies within a variety of markets (District, Catholic, Independent, etc.)
- Translate client objectives into project goals and assignments for Configuration Team with ease
- Utilize project management software for internal and client-facing schedules, as well as overall project communication
Requirements and Qualifications
- Deep understanding of Admissions, Enrollment and Billing cycles within schools
- Excellent communication and interpersonal skills
- Proactive and solutions-oriented approach to problem-solving
- Ability to work in a fast-paced environment and manage competing priorities
- Proactive and solutions-oriented approach to problem-solving
- Experience managing schedules, assets, and overall project organization to ensure requirements and project deliverable dates are clearly communicated, understood, and achieved
- Understanding of the Finalsite Enrollment software is a plus
- Understanding of a school's billing and financial processes is a plus
Salary Information
The estimated salary for this position is $65,000 - $85,000 per year, depending on experience. This is a remote position, allowing you to work from anywhere in the US. We offer a competitive salary, comprehensive benefits package, and opportunities for growth and professional development.
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