Operations Team Assistant

5 days ago


Glastonbury, Connecticut, United States Smith Brothers Insurance Full time
Our Culture: At Smith Brothers Insurance, we believe in creating a collaborative and supportive work environment where our employees feel valued and empowered to succeed. Our team is committed to delivering exceptional service and support to our clients, while maintaining a strong commitment to our core values of trust, respect, creativity, and fun. As an Operations Support Specialist, you will play a vital role in supporting our sales, service, and operations teams, ensuring that our clients receive the highest level of service and support. Our estimated salary for this role is around $50,000 per year, depending on experience and qualifications.

Responsibilities:
  • Scan, copy, and collate information and documents as needed.
  • Issue, print, and mail certificates of insurance.
  • Update client information in the agency management system as requested.
  • Create and format letters using appropriate format, using a variety of business tools.
  • Utilize agency management system for daily activities, documentation and other duties as assigned.
  • Work on projects and other work as assigned.
  • Participate in internal training and learning and development sessions.
  • Assist with activities and projects as part of the company acquisition process.
  • Review, update, and develop processes and workflows as needed.


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