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Front Office Operations Manager

2 months ago

Oceanside, California, United States JDV Oceanside Full time
Job Summary

At JDV Oceanside, we strive to provide exceptional guest experiences through our dedicated team members. As an Assistant Front Office Manager, you will play a crucial role in ensuring our resort's approach is proactive and focused on exceeding guest expectations.

Key Responsibilities
  • Support the guest experience by providing efficient service and meaningful interactions.
  • Lead the guest recovery process and implement proactive communication with top-tier guest requests.
  • Collaborate with the Rooms Operation team to ensure seamless guest experiences.
  • Stay up-to-date on hotel services, local events, and transportation options to provide informed recommendations.
What We Offer
  • A dynamic work environment with opportunities for career growth and development.
  • A competitive salary range of $66,560.00 - $79,000.00 annually.
  • A comprehensive benefits package, including medical, prescription, dental, and vision insurance.
  • A 401K plan with company match and paid vacation, sick days, and personal days.
  • Free room nights, discounted room rates, and colleague meals during shift.
  • Employee Stock Purchase Plan and discounts at various retailers.