Transportation Operations Manager
4 weeks ago
As a key member of the MV Transportation team, the General Manager, Performance will oversee the daily operation of our transportation contract, ensuring compliance with the policies of the contracting agency and company procedures.
- Develop and maintain effective customer relations through direct contact and outreach programs.
Foster open communication with location staff and support team members.
Oversee vehicle maintenance plans to ensure fleet availability meets service requirements.
Develop and implement safety and training programs to ensure compliance with company, contract, and regulatory requirements.
Continuously monitor and manage location financial metrics, reporting exceptions and developing action plans to meet financial, safety, and operational expectations.
Implement and adhere to company policies and procedures.Collaborate with the bridges committee to effectuate positive changes to policies, procedures, and programs.
Provide insight and information to support location contract renewals.
A college degree or equivalent business management experience is required.
Management experience is essential.
The ideal candidate will have a minimum of five years of comprehensive experience in operations management and a combination of seven years of management or supervisory experience in a paratransit environment with knowledge of Trapeze scheduling software.
Experience in labor/union negotiations and expenses is necessary.Proficiency in MS Office, strong analytical skills, strong written and verbal communication skills, and high multi-tasking skills are required.
Additional duties and responsibilities may be based on individual contract requirements. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against applicants or employees based on protected characteristics. The information collected is solely for suitability assessment, identity verification, and employment statistics.
Where permissible, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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