Concierge and Guest Services Associate

3 weeks ago


Tucson, Arizona, United States Marriott Full time
Concierge and Guest Services Associate Job Summary

This position plays a critical role in delivering exceptional customer experiences. As a Concierge and Guest Services Associate, you will be responsible for providing personalized assistance to guests, ensuring they have everything they need for an unforgettable stay. Your duties will also involve collaborating with other hotel staff to maintain a seamless guest experience.

Main Responsibilities:
  1. Provide exceptional customer service by assisting guests with their needs and preferences, including room requests, dining recommendations, and local attractions.
  2. Ensure that all guest interactions are handled professionally, warmly, and with a focus on exceeding expectations.
  3. Communicate effectively with colleagues and management to coordinate efforts and ensure seamless guest experiences.

Salary Range: $35,000 - $60,000 per year (based on location and experience)



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