Guest Service Representative

5 days ago


Tucson, Arizona, United States Omni Hotels Full time
Job Title: Guest Service Representative

We are seeking a skilled Guest Service Representative to join our team at Omni Hotels. In this role, you will be responsible for ensuring a seamless guest experience from check-in to check-out.

About the Role:
  • Provide exceptional customer service to guests, responding promptly to their needs and requests.
  • Process transactions accurately and efficiently, handling payments and credit information with precision.
  • Promote and sell hotel programs and services, driving revenue growth and enhancing the guest experience.

Ambitious candidates should have excellent communication and problem-solving skills, with a passion for delivering outstanding service in a fast-paced environment. The estimated salary for this role is $40,000 - $60,000 per year, depending on experience and qualifications.

Requirements:
  • Bachelor's degree in Hospitality or related field.
  • 1-2 years of experience in guest service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing circumstances.


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