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Administrative Assistant
2 months ago
We are seeking a highly organized and detail-oriented Medical Front Office Associate to join our team at United Talent Staffing. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support.
Key Responsibilities- Patient Greeting and Check-in: Greet and check in patients upon arrival, ensuring a warm and welcoming experience.
- Scheduling and Coordination: Schedule and confirm appointments, ensuring seamless communication with patients and healthcare providers.
- Communication and Customer Service: Answer and direct phone calls, taking messages as necessary, and provide exceptional customer service to patients and colleagues.
- Record Keeping and Data Entry: Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements.
- Financial Transactions: Handle billing inquiries and process payments, ensuring timely and accurate financial transactions.
- Administrative Support: Assist with various administrative tasks, including filing, scanning, and faxing documents, to ensure a smooth and efficient work environment.
- Facility Maintenance: Ensure the front office area is clean, organized, and well-maintained, reflecting positively on our company image.
- Education: High school diploma or equivalent required.
- Experience: Previous experience in a medical office or customer service environment preferred.
- Skills: Strong communication and interpersonal skills, proficiency in Microsoft Office, and basic computer skills.
- Work Environment: Ability to multitask and prioritize in a fast-paced environment, with attention to detail and a strong work ethic.