Customer Service Representative, 18+

1 week ago


Macon, Missouri, United States Prenger Foods Full time
Position Overview

A Customer Service Booth employee plays a crucial role in assisting patrons and managing the front operations. Responsibilities encompass operating a point of sale system, handling transactions, addressing inquiries, selling financial instruments, processing returns, and ensuring exceptional customer satisfaction.

Key Responsibilities:
  • Lead by example: deliver courteous, prompt, and effective customer service.
  • Support customers with inquiries and requests.
  • Manage point of sale operations - processing transactions, handling cash, and reconciling the cash drawer.
  • Assist with front operations.
  • Respond to phone inquiries.
  • Facilitate the sale of financial instruments.
  • Process product returns.
  • Reconcile and balance cash drawers.
  • Maintain cleanliness and sanitation in work areas and displays.
  • Comply with company policies and procedures.
  • Punctually report to work as scheduled.
Qualifications:

Essential Skills:
  • Must be at least 18 years old.
  • Previous experience is advantageous, though not mandatory; training will be provided to suitable candidates.
  • Ability to thrive in a fast-paced environment.
Physical Requirements:
  • Must be capable of standing for extended periods.
  • Must be able to lift up to 50 pounds occasionally, lift up to 20 pounds frequently, and lift up to 10 pounds consistently to handle products.
  • Must be able to safely operate necessary equipment for the role.
Work Environment:

This position is set in a dynamic and fast-paced environment.

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