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Parts Sales Representative
2 months ago
Job Summary
At Sydenstricker Nobbe Partners, we are seeking a highly motivated and customer-focused Parts Sales Representative to join our team. As a key member of our Parts Department, you will be responsible for providing exceptional customer service while supplying customers with timely and accurate information regarding accounts, products, rates, and services offered.
Key Responsibilities:
- Provide excellent customer service to service department, counter, and phone customers
- Recommend sales of additional related or needed parts or accessories
- Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
- Locate and obtain merchandise for customers, whether in-stock, out-of-stock, or non-stocked merchandise
- Maintain inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
- Assist with preparing and maintaining professional showroom image and merchandise displays
- Assist in keeping parts department clean and orderly
- Routinely lift items weighing up to 50 lbs
Qualifications:
- High School diploma or equivalent experience
- Experience connecting with customers, maintain professional image, establish rapport
- Demonstrated basic understanding of the selling processes
- Demonstrated ability to manage multiple projects simultaneously with a degree of independence
- Experience using standard desktop load applications such as Microsoft Office and internet applications