Desktop Support Specialist
1 week ago
We are seeking a skilled Desktop Support Specialist to join our team at Gateway Solutions. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients.
Key Responsibilities:- Install and configure computer hardware and software
- Provide technical support and troubleshooting for hardware and software issues
- Migrate user data and profiles
- Document technical procedures and processes
- Collaborate with the IT team to resolve complex technical issues
- 7+ years of experience in computer hardware, software, and networking
- Skilled in different types of computer hardware, software, peripherals, and components
- Knowledge of ServiceNow call tracking system
- Ability to work independently and as part of a team
- Excellent communication and problem-solving skills
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced technical professional looking for a new challenge, please submit your application.
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