Desktop Support Specialist
1 day ago
Hansen Talent Group is seeking a skilled Desktop Support Technician to join our team in Columbia, SC. This is a fully onsite position.
Key Responsibilities:
- Configure, install, and maintain desktop software and hardware to ensure optimal performance.
- Monitor and update the dispatch system, and work on incoming tickets as assigned.
- Provide technical support and guidance to users, addressing their queries and concerns.
Required Skills and Abilities:
- Ability to provide consultation to IT users on end-user computing and desktop-based LAN systems software.
- Capacity to provide on-the-spot training to users, ensuring they are proficient in using desktop systems.
- Understanding of operating systems imaging concepts and the ability to apply them.
- Ability to recommend hardware and software products that meet business requirements.
- Familiarity with computer and workstation equipment, including troubleshooting and repair.
- Experience with break/fix and troubleshooting hardware and software issues.
Why Hansen Talent Group?
We are a leading talent solutions provider, and we're committed to delivering exceptional results for our clients. As a Desktop Support Technician with us, you'll have the opportunity to work with a large enterprise in a dynamic and challenging environment.
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