Front Desk Representative

4 days ago


Cheyenne, Wyoming, United States Gold's Gym Full time
About the Role

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Gold's Gym. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a positive experience for everyone who walks through our doors.

Key Responsibilities
  • Member Check-in and Registration: Ensure seamless check-in and registration processes for our members, providing a warm and welcoming experience.
  • Guest Services: Register guests, provide tours of the gym, and assist with purchasing new memberships.
  • Phone and Retail Sales: Answer phone calls in a professional manner, process retail and concession sales, and maintain a clean and organized front desk area.
  • Administrative Tasks: Perform various administrative duties as directed by the Operations Manager and General Manager.
Requirements
  • Excellent Customer Service Skills: Provide exceptional service to our members and guests, ensuring a positive experience.
  • Effective Communication: Communicate effectively with both staff and members, ensuring clear understanding and resolution of issues.
  • Multi-tasking: Ability to handle multiple tasks simultaneously, prioritizing and managing time effectively.
About Gold's Gym

Gold's Gym is a global fitness brand with over 600 locations spanning 6 continents. We pride ourselves on our down-to-earth, reliable, and entrepreneurial company culture, which values enthusiasm, collaboration, and creativity. If you're a motivated and customer-focused individual who shares our values, we'd love to hear from you



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