Guest Services Representative

6 days ago


Cheyenne, Wyoming, United States Avantic Lodging Enterprises Full time
Job Summary

Avantic Lodging Enterprises is seeking a highly skilled Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities
  • Guest Registration: Register guests in a friendly and efficient manner, ensuring all necessary information is collected and accurate.
  • Front Desk Operations: Manage the front desk, handling check-ins, check-outs, and room assignments in a timely and professional manner.
  • Customer Service: Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a prompt and courteous manner.
  • Communication: Communicate effectively with guests, colleagues, and management, ensuring seamless communication and collaboration.
  • Problem-Solving: Identify and resolve guest complaints and issues in a professional and courteous manner, ensuring guest satisfaction.
  • Teamwork: Collaborate with other departments, such as housekeeping and food and beverage, to ensure seamless guest experience.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, responding to changing guest needs and priorities.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Skills: Excellent communication and interpersonal skills, ability to work in a team environment, and adaptability in a fast-paced environment.
  • Language: Fluency in English, with the ability to communicate effectively with guests and colleagues.
Working Conditions

The Guest Services Agent will work in a fast-paced environment, with frequent interactions with guests and colleagues. The role requires standing for long periods, using a computer, and lifting up to 10 pounds.

What We Offer

Avantic Lodging Enterprises offers a competitive salary and benefits package, as well as opportunities for career growth and development.



  • Cheyenne, Wyoming, United States Aimbridge Hospitality Full time

    Job OverviewThe Guest Services Representative plays a crucial role in ensuring a welcoming atmosphere for guests. This position involves registering guests, providing exceptional service throughout their stay, and managing the check-out process efficiently. Key duties include handling reservations, performing concierge tasks, and maintaining communication...


  • Cheyenne, Wyoming, United States Aimbridge Hospitality Full time

    Job OverviewThe Guest Services Representative plays a crucial role in welcoming and registering guests, ensuring exceptional service throughout their stay, and finalizing their accounts upon departure. Key duties include guest registration, managing reservations, and performing hotel operator and concierge functions. The goal is to provide attentive,...


  • Cheyenne, Wyoming, United States Aimbridge Hospitality Full time

    Job OverviewThe Front Desk Agent plays a crucial role in ensuring guests receive a warm welcome and exceptional service throughout their stay. This position involves registering guests, managing reservations, and performing concierge duties, all while maximizing hotel occupancy and revenue.Key ResponsibilitiesWelcome and register guests in a friendly and...


  • Cheyenne, Wyoming, United States Gold's Gym Full time

    Employment includes our highest-level gym membership for you and a spouse. Currently hiring for closings and weekends Position Overview This is a Part-Time role. The Front Desk Associate will warmly welcome and guide members, visitors, and staff as they enter the facility. The Front Desk will ensure the security of the entrance area. This position will...


  • Cheyenne, Wyoming, United States Avantic Lodging Enterprises Full time

    Shift: 3 PM - 11 PMPosition OverviewThe Hospitality Service Representative plays a crucial role in welcoming and registering guests, ensuring exceptional service throughout their stay, and finalizing their accounts upon departure. Key responsibilities include: guest registration, reservation management, acting as a hotel operator, and performing concierge...


  • Cheyenne, Wyoming, United States Avantic Lodging Enterprises Full time

    Shift Schedule: 3 PM - 11 PMPosition OverviewThe Hospitality Service Representative plays a crucial role in welcoming and registering guests, ensuring exceptional service throughout their stay, and efficiently managing the guest's account upon departure. Key responsibilities include: guest registration, reservation management, operating the hotel...


  • Cheyenne, Wyoming, United States Avantic Lodging Enterprises Full time

    3-11 SHIFTPosition OverviewThe Hospitality Service Representative plays a crucial role in welcoming and registering guests, ensuring exceptional service throughout their stay, and efficiently managing the guest's account upon departure. Key responsibilities include: welcoming guests, processing reservations, acting as a hotel operator, and performing...


  • Cheyenne, Wyoming, United States Commonwealth Senior Living at North Byron Full time

    Job Summary:The Concierge is a critical team member responsible for providing excellent customer service and acting as the first point of contact for guests, visitors, and vendors at Commonwealth Senior Living at North Byron.Key Responsibilities:Greeting and Assisting Guests: Greet and assist guests, visitors, and vendors in a warm and friendly manner,...


  • Cheyenne, Wyoming, United States Domino's Pizza LLC Full time

    Job SummaryDomino's Pizza LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers through various communication channels.Key Responsibilities:Respond to customer inquiries in a timely and...


  • Cheyenne, Wyoming, United States Domino's Franchise Full time

    Job SummaryDomino's Franchise is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Operate all...


  • Cheyenne, Wyoming, United States Domino's Pizza LLC Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and safe work environment.Key...


  • Cheyenne, Wyoming, United States Ymcabv Full time

    About the RoleThe Cheyenne Family YMCA is seeking highly skilled and enthusiastic individuals to join our team as Customer Service Representatives. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, answering questions, and helping individuals and families understand and access our...


  • Cheyenne, Wyoming, United States Lowe's Full time

    Lowe's Customer Service Representative – Part-TimeWe appreciate your interest in the Customer Service Representative position at Lowe's. We are currently seeking candidates for this role.Key Responsibilities:As a Customer Service Representative at Lowe's, you will play a vital role in ensuring our customers have a pleasant shopping experience. Your duties...


  • Cheyenne, Wyoming, United States 21st Century Equipment Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative - Aftermarket. As a key member of our sales team, you will be responsible for promoting and selling parts and services to customers outside of the dealership.Key ResponsibilitiesEngage directly with customers to understand...


  • Cheyenne, Wyoming, United States Adecco USA Full time

    Job OverviewAdecco USA is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our client-facing team, you will be responsible for providing exceptional service and support to our clients.Key ResponsibilitiesCustomer Service: Provide timely and effective support to clients via...


  • Cheyenne, Wyoming, United States Border Foods Full time

    About UsAt Border Foods, we're dedicated to Making Lives Better through our commitment to exceptional customer service and a positive work environment. Our family culture values career growth, education, and community involvement.Job SummaryWe're seeking a motivated and friendly Customer Service Representative to join our team as a Food Service Team Member....


  • Cheyenne, Wyoming, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide...


  • Cheyenne, Wyoming, United States Domino's Pizza LLC Full time

    Job SummaryDomino's Pizza LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our customers through various communication channels.Key Responsibilities:Respond to customer inquiries in a...


  • Cheyenne, Wyoming, United States Enterprise Call Center Full time

    Job SummaryAs a Customer Service Representative at Enterprise Call Center, you will play a crucial role in delivering exceptional customer service, troubleshooting technical issues related to specific telecommunication devices, and actively engaging in sales activities. Your primary responsibilities include addressing customer inquiries and concerns with...


  • Cheyenne, Wyoming, United States Adecco Full time

    Job SummaryAdecco is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are eager to develop their customer service skills.Key ResponsibilitiesProvide exceptional customer service and administrative...