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Receptionist for Fitness Center

2 months ago


Cheyenne, Wyoming, United States Gold's Gym - CGG Operations LLC Full time
Position Overview

This role is a Part-Time opportunity for a Front Desk Associate at Gold's Gym. The individual will warmly welcome and guide members, visitors, and staff as they arrive at the facility. The Front Desk Associate is tasked with ensuring the security of the entrance and providing assistance with member inquiries and gym policies.


Key Responsibilities
  • Greet each member and guest with enthusiasm, using the appropriate greeting for the time of day to foster a welcoming atmosphere.
  • Check in members efficiently using established procedures.
  • Register guests following the proper protocols.
  • Conduct tours for new guests and provide information regarding membership options.
  • Assist guests in acquiring new memberships.
  • Answer phone calls in a professional manner, utilizing correct greeting techniques.
  • Handle retail and concession transactions.
  • Maintain cleanliness and organization of the front desk area.
  • Perform closing duties and general cleaning tasks.

Qualifications
  • Strong customer service skills.
  • Effective communication abilities with both staff and members.
  • Capability to manage multiple tasks simultaneously.

About Gold's Gym

Established in 1965, Gold's Gym has evolved from a modest gym in Venice Beach, California, into a globally recognized fitness brand with over 600 locations across six continents. The gym has a rich history, having been frequented by bodybuilding legends and is celebrated for its iconic status in the fitness industry, boasting a remarkable brand awareness of 96%.