Electrical Operations Supervisor

1 week ago

Lewisville, Texas, United States All Tech Electric Full time
Job Overview

Salary: Competitive

Note: This job overview serves as a summary of the typical responsibilities associated with the position and is not intended to be an exhaustive list of all duties and tasks. The responsibilities of the jobholder may vary from those outlined in this description, and additional duties may be assigned as necessary.

Position Summary

The Electrical Service Manager will oversee the service department at All Tech Electric. This role encompasses managing client-focused and smaller-scale electrical projects, ensuring efficient execution and adherence to quality standards. The manager will be responsible for all facets of service operations and special projects, including client engagement, project oversight, and team collaboration.

Core Responsibilities

  • Direct the daily operations of the service department, ensuring effective project execution from start to finish.
  • Interact with clients to assess their requirements, develop proposals, and guarantee satisfaction with project results.
  • Conduct outreach to potential clients to cultivate new business opportunities.
  • Oversee scheduling, budgeting, and billing to ensure precision and timeliness.
  • Lead, supervise, and mentor department personnel, promoting a cooperative team atmosphere.
  • Formulate and implement strategies for departmental growth, process enhancement, and improved operational efficiency.
  • Manage the financial aspects of the service department, including budget formulation and financial reporting.
  • Ensure compliance with all relevant safety and quality regulations.
  • Maintain the service fleet in optimal condition, ensuring it is well-stocked and organized to meet operational needs.
  • Coordinate logistics, including the distribution and deployment of personnel and resources for maximum efficiency.
  • Evaluate team performance and provide training and development opportunities as necessary.
  • Address customer inquiries and resolve issues to uphold high levels of customer satisfaction.
  • Enforce compliance with legal and company standards, ensuring all practices meet regulatory requirements.
  • Develop competitive pricing strategies for project bidding.
  • Prepare detailed, clear, and accurate estimates and proposals for clients, outlining project scope, timelines, and costs.
  • Establish and maintain job cost control, with monthly reporting.
  • Complete job setup, including entering project budgets into accounting software.
  • Analyze plans and specifications for clear interpretation of construction documents.
  • Manage submittals/shop drawings, oversee material procurement, and address supply chain challenges.
  • Plan work schedules, assess project manpower needs, and manage quality assurance/control on projects.
  • Handle subcontracts, purchase orders, and review subcontractor payments.
  • Monitor subcontractor performance, project timelines, and cost management.
  • Foster positive relationships with vendors, customers, and trade partners.

Supervisory Responsibilities

  • Mentor and develop field team members while effectively managing the overall team.
  • May serve as a liaison for communication between the company and employees.
  • Monitor and assess the performance of all assigned personnel, recommending and implementing personnel actions as necessary.
  • Participate in periodic meetings with staff and management as required.
  • Conduct interviews, select, train, assign, monitor, and review the activities of all assigned personnel.
  • Coach, mentor, motivate, and supervise team members and contractors, encouraging accountability for their assigned work.
  • Ensure and oversee work quality.
  • Address employee grievances and emergencies; maintain positive employee relations.

Additional Responsibilities

  • Promote and maintain the effectiveness and reputation of the organization.
  • Facilitate strategic discussions; attend meetings as required.
  • Create correspondence, reports, and communication materials as needed.
  • Encourage cooperation from a variety of sources, including vendors, subcontractors, and other internal departments.
  • Contribute to the growth of the customer base.
  • Effectively manage challenging situations; respond promptly to staff needs; solicit feedback to enhance projects and develop solutions.
  • Continue personal and professional development through formal and informal training.
  • Aim for 100% customer and program satisfaction; communicate clearly and persuasively in all situations.
  • Ensure compliance with all deadlines.
  • Meet and exceed sales and productivity targets consistently.
  • Collaborate closely with senior management and other key personnel for seamless integration of responsibilities.
  • Solicit internal guidance to promote initiatives and special events.
  • Perform other duties as assigned for the successful execution of various projects.

Required Knowledge, Skills, and Abilities

To succeed in this role, an individual must be able to perform each essential duty satisfactorily. The following requirements represent the knowledge, skills, and abilities required:

  • Experience in preparing take-offs and estimates.
  • Experience with electrical service and/or special projects.
  • Advanced skills in reading and interpreting plans and specifications.
  • Strong verbal and written communication abilities.
  • Excellent organizational skills and proficiency in MS Office.
  • OSHA-30 certification (or willingness to obtain within six months of hire).
  • Willingness to travel up to 25%.
  • Knowledge of the National Electrical Code (NEC).
  • Some field experience in electrical installation preferred.
  • Thorough understanding of corporate objectives, estimating strategies, and construction contracts.
  • Outstanding technical and analytical skills.
  • Strong decision-making and problem-solving abilities.
  • Excellent organizational and leadership skills.
  • Strong scheduling and time management skills.
  • Ability to motivate and create cohesive work teams.
  • Advanced knowledge of construction estimating software programs and Bluebeam.
  • Must pass a pre-employment drug test, background check, and reference check.
  • Valid driver's license and reliable transportation required.
  • Proficient in business English, including proper spelling, grammar, and punctuation.
  • Ability to work extended hours and various schedules as needed, including overtime and weekends.
  • Strong commitment to the organization's mission; willingness to collaborate across departments.
  • Ability to demonstrate success in interpersonal influence, innovative thinking, and performance leadership.
  • Ability to maintain professionalism and confidentiality at all times.
  • Ability to establish and maintain healthy working relationships.

Education, Certificates, Licenses, Registrations:

  • 2+ years of degree in construction technology, electrical engineering, or construction science (or equivalent training/experience).
  • 8+ years of experience in electrical construction, including project management and estimating.
  • Proficiency with NEC.
  • Valid Texas Driver's License.
  • Clean driving, drug screen, and background records required.

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