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Sales Support Specialist
2 months ago
As a pivotal member of the Seller Management team, you will play a crucial role in assisting our Selling Partners to thrive on the Amazon Marketplace. This platform empowers individuals and businesses to showcase their products globally, contributing significantly to Amazon's success.
Key Responsibilities- Seller Recruitment: Actively engage and onboard Sellers onto various programs, ensuring their needs are prioritized within Amazon.
- Business Growth Management: Drive the expansion of Sellers' businesses by enhancing product selection and identifying key business opportunities.
- Project Leadership: Oversee key initiatives and projects, collaborating with business development and onboarding teams to facilitate new product launches and relationship extensions.
- Operational Improvement: Work closely with Sellers to enhance operational efficiencies, ensuring an exceptional consumer experience.
- Partnership Development: Identify and approach potential partners, articulating specific value propositions to establish long-term, successful collaborations.
- Performance Tracking: Monitor and report on performance metrics, achieving productivity and seller satisfaction targets.
- Data Analysis: Analyze data to extract insights and drive continuous process improvements.
Basic Requirements:
- Bachelor's degree in a relevant field (preferably Computer Science or Business) with 0 to 3 years of experience in sales or account management.
- Proficient in Microsoft Office applications, particularly MS Excel.
- Familiarity with IT systems, XML feeds, and SQL/DW is advantageous.
- Exceptional communication skills in both written and spoken English, with the ability to engage professionally with internal and external stakeholders.
- A strong interest in e-Commerce and online business.
- A desire to excel in a dynamic, fast-paced environment while delivering outstanding customer experiences.
- Meticulous attention to detail and the ability to manage multiple projects simultaneously.
Preferred Qualifications:
- Creative and analytical problem-solving skills with a commitment to operational excellence.
- Experience with IT systems, XML feeds, and SQL/DW is a plus.
- Demonstrated ability to thrive in a challenging environment with a focus on customer satisfaction.
Amazon is committed to creating a diverse environment and is proud to be an equal opportunity employer.
