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Sales Support Specialist
1 month ago
Key Responsibilities:
* Support sales reps with client needs related to inventory, pricing, and order processing
* Maintain all B2B sales orders, alerting customers to order status and inventory allocation
* Manage order entry, revisions, cancellations, and returns
* Project manage orders to ensure on-time arrival and meet customer needs
* Troubleshoot process and systems issues, creating efficiencies and streamlining workflows
* Create SOPs and organize cloud storage files
* Field incoming calls and communications from partners and accounts
* Assist with warranties, replacement parts orders, and online customizer
* Manage logistics operations, including shipping quotes, tracking, and order fulfillment
* Support preparation for seasonal sales meetings
* Create and disseminate non-seasonal product selling materials
Requirements:
* 2+ years of experience in sales support or a similar role
* Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite (Excel, Word, PowerPoint)
Preferred Qualifications:
* Bachelor's degree in Business or a related field
* Strong organizational skills with the ability to manage multiple tasks and deadlines
* Ability to work collaboratively in a team environment and adapt to changing deadlines
* Knowledge of sales processes and techniques is a plus
Perks and Benefits:
We offer a competitive salary, bonus opportunities, health insurance, 401(k) matching, paid time off, observed holidays, employee discounts, and tuition scholarships.
About Us:
Exemplis LLC is a leading manufacturer of task chairs in the U.S., with a commitment to innovation, integrity, and excellence. We are proud to be part of Exemplis and its growing family of brands.
Equal Opportunity Employer:
Exemplis LLC is an Equal Opportunity Employer, adhering to the equal employment opportunity guidelines set forth by federal, state, and local laws.
