Administrative Assistant
2 days ago
We are seeking a detail-oriented and organized Administrative Assistant to join our team at Excel Linen, a leading provider in the linen industry. The ideal candidate will be responsible for handling customer calls, managing invoices, utilizing QuickBooks for financial tasks, and performing general office duties to support our operations.
Key Responsibilities:
- Customer Service: Answer phone calls from customers, address inquiries, take orders, and resolve issues professionally and courteously.
- Invoice Management: File, process, and organize invoices accurately, ensuring timely and correct service billing.
- QuickBooks Management: Assist with daily bookkeeping tasks using QuickBooks, including data entry, invoice creation, and financial record maintenance.
- Problem Solving: Resolve any customer concerns, order discrepancies, or internal issues related to inventory, billing, and service fulfillment promptly.
- Administrative Support: Perform general office duties such as filing, maintaining office supplies, and organizing paperwork.
- Documentation & Filing: Maintain organized and accessible files for all customer records, invoices, contracts, and other important documents.
Qualifications:
- High school diploma or equivalent; additional administrative or accounting coursework preferred.
- Previous experience in an office or clerical role, ideally within the linen or service industry.
- Proficiency with QuickBooks and basic knowledge of accounting practices.
- Strong phone etiquette and customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize responsibilities effectively.
- Problem-solving ability and a proactive attitude.
- Strong written and verbal communication skills.
Estimated Salary: $45,000 - $55,000 per year, depending on experience and qualifications.
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