Customer Service Representative

21 hours ago


Fort Wayne, Indiana, United States ECI Management Full time

About ECI Management

ECI Management is a leading provider of technology and communications services, connecting clients with their target audiences and generating revenue through reliable brand advertising and client-facing solutions.

Job Summary

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our account solutions team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to the success of our clients.

Key Responsibilities

  • Customer Solutions
    • Identify and pursue new sales leads using targeted marketing lists
    • Provide customers with products and solutions that simplify and organize their lives
    • Process sales orders, order changes, installation dates, and cancellations
  • Account Management
    • Work with the account team to grow and retain client accounts
    • Collaborate with the outside sales team to provide product sales and support
  • Marketing and Sales
    • Build marketing campaigns to drive sales growth
    • Attend live events to promote our services
    • Follow up on customer enrollments to ensure satisfaction
  • Team Collaboration
    • Excel in a team-based, competitive environment
    • Communicate effectively with colleagues and clients

Requirements

  • A high school diploma or GED equivalent is required
  • 0 - 3 years of experience working in customer service, sales, retail, or hospitality industries
  • Consistently reliable transportation
  • Ability to communicate effectively, actively listen, and problem-solve
  • Ability to work well individually and in a team environment
  • Strong sales and closing skills and the ability to overcome objections


  • Fort Wayne, Indiana, United States Fire Police City County Federal Credit Union Full time

    Job SummaryFire Police City County Federal Credit Union is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional service to our members by processing transactions, answering questions, and resolving issues in a professional and...


  • Fort Wayne, Indiana, United States Pyramid Global Hospitality Full time

    Job Summary:The Customer Service Representative will provide prompt and courteous service and quality beverages to all guests, encouraging the guest to return again which will generate repeat business. The Customer Service Representative is responsible for providing quality guest services that include providing exceptional customer experiences, ensuring a...


  • Fort Wayne, Indiana, United States Pyramid Global Hospitality Full time

    Job Summary:The Customer Service Representative will provide prompt and courteous service and quality beverages to all guests, encouraging the guest to return again which will generate repeat business. The Customer Service Representative is responsible for providing quality guest services that include providing exceptional customer experiences, ensuring...


  • Fort Wayne, Indiana, United States Meijer Full time

    About the Role:We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Ferry shopping carts from outside the store...


  • Fort Wayne, Indiana, United States Golden Corral Full time

    Job SummaryWe are seeking a friendly and energetic Customer Service Representative to join our team at Golden Corral. As a Customer Service Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive dining experience.Key ResponsibilitiesGuest Service: Greet guests as...


  • Fort Wayne, Indiana, United States Circle K Full time

    About Circle KCircle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer...


  • Fort Wayne, Indiana, United States Fire Police City County FCU Full time

    Job SummaryFire Police City County FCU is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our members, processing transactions, and promoting our financial products and services.Key ResponsibilitiesMember Service: Greet...


  • Fort Wayne, Indiana, United States SIRVA Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our customers receive the highest...


  • Fort Wayne, Indiana, United States UniFirst Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at UniFirst. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesHandle customer inquiries and resolve...


  • Fort Wayne, Indiana, United States NATIONS BEST HOLDINGS LLC Full time

    Job DescriptionNation's Best Holdings, LLC is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and cashier team, you will be responsible for providing exceptional customer service, assisting customers with their needs, and promoting our products.Key...


  • Fort Wayne, Indiana, United States CRST Specialized Transportation, Inc. Full time

    Job SummaryCRST Specialized Transportation, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesShipments and Logistics: Trace shipments for booking...


  • Fort Wayne, Indiana, United States MidWest America Federal Credit Union Full time

    About the RoleMidWest America Federal Credit Union is seeking a highly skilled and customer-focused Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional service to our members, answering their inquiries, and resolving their issues in a timely and professional manner.Key...


  • Fort Wayne, Indiana, United States DON AYRES PONTIAC, INC. Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Don Ayres Pontiac, Inc. As a key member of our service department, you will be responsible for delivering exceptional customer experiences and ensuring seamless service operations.Key ResponsibilitiesSchedule service work efficiently and effectively...


  • Fort Wayne, Indiana, United States Kroger Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Kroger. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and promoting our products and services.Key ResponsibilitiesCustomer...


  • Fort Wayne, Indiana, United States Amanda Elam - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Amanda Elam - State Farm Agent. As a key member of our team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.Key ResponsibilitiesEstablish...


  • Fort Wayne, Indiana, United States Brotherhood Mutual Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Brotherhood Mutual Insurance Company. As a key member of our sales team, you will be responsible for providing exceptional service to our agents and customers, resolving issues in a timely and professional manner, and maintaining a high level...


  • Fort Wayne, Indiana, United States Parkview Health Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Parkview Health. As a key member of our operations team, you will provide exceptional customer service to our members and guests, ensuring a positive experience at all times.Key ResponsibilitiesProvide exceptional customer...


  • Fort Wayne, Indiana, United States Blasius Full time

    Job SummaryBlasius is seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide...


  • Fort Wayne, Indiana, United States Clarios Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Clarios. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Account Management: Perform daily customer...


  • Fort Wayne, Indiana, United States Lincoln Financial Services Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lincoln Financial Services. As a key member of our Retirement Plan Services team, you will play a critical role in providing exceptional customer service to our clients and their plan participants.Key ResponsibilitiesRespond to inbound calls...