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Customer Service Representative

2 months ago

Fort Wayne, Indiana, United States Pyramid Global Hospitality Full time

Job Summary:

The Customer Service Representative will provide prompt and courteous service and quality beverages to all guests, encouraging the guest to return again which will generate repeat business. The Customer Service Representative is responsible for providing quality guest services that include providing exceptional customer experiences, ensuring a clean and welcoming environment, and promoting the company's values of hospitality and customer satisfaction.

Key Responsibilities:

  • Provide exceptional customer service to all guests, ensuring a prompt and courteous experience.
  • Prepare and serve high-quality beverages to guests, adhering to company standards.
  • Maintain a clean and welcoming environment, adhering to company standards of cleanliness and safety.
  • Promote the company's values of hospitality and customer satisfaction, ensuring a positive experience for all guests.
  • Collaborate with the hospitality team to ensure seamless service and a positive experience for all guests.

Requirements:

  • Excellent customer service skills, with a focus on providing exceptional experiences for all guests.
  • Ability to work in a fast-paced environment, with a focus on providing prompt and courteous service.
  • Knowledge of beverage preparation and presentation, with a focus on quality and consistency.
  • Ability to maintain a clean and welcoming environment, adhering to company standards of cleanliness and safety.
  • Strong communication and teamwork skills, with a focus on collaboration and customer satisfaction.

Working for Pyramid Global Hospitality:

Pyramid Global Hospitality is a leading provider of hospitality services, with a focus on delivering exceptional customer experiences. As a Customer Service Representative, you will be part of a dynamic team that is dedicated to providing quality service and promoting the company's values of hospitality and customer satisfaction.