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Customer Service Representative

2 months ago

Fort Wayne, Indiana, United States Parkview Health Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Parkview Health. As a key member of our operations team, you will provide exceptional customer service to our members and guests, ensuring a positive experience at all times.

Key Responsibilities

  • Provide exceptional customer service at the front desk and food & beverage areas, responding to member inquiries and resolving issues in a timely and professional manner.
  • Work closely with the operations team to ensure smooth execution of programming and events, including setup, point of sale cashiering, and general cleaning of the facility.
  • Assist with basic food preparation, including food handling and presentation.
  • Operate point of sale systems and manage cash handling responsibilities.
  • Perform general cleaning and maintenance tasks to maintain a clean and safe environment.

Requirements

  • High school diploma or equivalent preferred.
  • Minimum of 1 year experience in hospitality services, customer service, or general labor preferred.
  • Must be 16 years of age.
  • Must be able to lift 40 pounds.
  • Excellent verbal and written communication skills.
  • Ability to multi-task and work independently using critical thinking skills.
  • Ability to perform the physical demands of frequent standing, walking, lifting, stooping, and bending.

What We Offer

Parkview Health offers a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that values teamwork and customer satisfaction.