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Customer Service Representative

2 months ago


Fort Wayne, Indiana, United States Blasius Full time
Job Summary

Blasius is seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to our clients, responding to their inquiries, resolving issues, and ensuring their satisfaction with our products and services.
  • Sales and Business Development: Identify new business opportunities, develop and implement sales strategies, and work closely with our sales team to drive sales growth and revenue.
  • Relationship Building: Build and maintain strong relationships with our customers, understanding their needs and preferences, and providing tailored solutions to meet their requirements.
  • Communication and Interpersonal Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Problem-Solving and Analytical Skills: Demonstrate strong problem-solving and analytical skills, with the ability to analyze customer data, identify trends, and develop effective solutions.
Requirements
  • Education and Experience: Minimum of a High School diploma or equivalent required; customer service experience preferred.
  • Skills and Knowledge: Strong communication and interpersonal skills, with the ability to work effectively in a team environment; excellent problem-solving and analytical skills; ability to work in a fast-paced environment with multiple priorities.
Work Environment

Blasius is an equal opportunities employer, committed to providing a safe and inclusive work environment for all employees. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.