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Sales Development Representative

2 months ago

Tampa, Florida, United States JCSI Full time
Job Summary

We are seeking a highly skilled and experienced Sales Representative to join our team at JCSI. As a Sales Representative, you will be responsible for managing and overseeing U.S. Navy valve projects from the initial request for quotation (RFQ) through to product delivery and post-installation testing.

Key Responsibilities
  • Project Management: Lead cross-functional teams to deliver products to U.S. Navy ship construction prime contractors on time and within budget. Coordinate efforts between engineering, planning, purchasing, operations, quality, and warehouse teams.
  • Quotation Management: Review customer RFQs for U.S. Navy projects, considering factory capabilities and capacity. Prepare and submit accurate and competitive quotations in accordance with CIRCOR and customer requirements.
  • Customer Communication: Maintain proactive communication with customers throughout the project lifecycle, ensuring all stakeholders are informed of project status. Address customer inquiries related to technical information, quality performance, scheduling, and pricing.
  • Technical Support: Serve as a technical resource, providing product recommendations and consulting with internal stakeholders to ensure the best solutions for customer needs. Knowledge of terms and conditions (Ts&Cs) is essential.
  • Quality Assurance: Monitor and address customer quality ratings and concerns, ensuring customer satisfaction is maintained.
  • Documentation: Document all sales and marketing activities, track opportunities, and manage data entry using ERP systems and Microsoft Office software.
  • Customer Advocacy: Act as the customer's advocate within the organization, ensuring their needs and expectations are met and exceeded.
Requirements
  • Experience: 2-5 years of experience in a technical manufacturing environment, preferably as an inside sales representative. Experience with RFQs and ERP systems is crucial.
  • Technical Knowledge: Strong understanding of manufacturing concepts, practices, and procedures. Ability to solve both routine and complex problems with minimal supervision.
  • Project Management: Proven experience leading cross-functional teams, with a strong commitment to process and procedure adherence.
  • Detail-oriented: Highly organized, thorough, and meticulous, with the ability to maintain accuracy and produce quality work under pressure.
  • Technical Proficiency: Proficiency in Microsoft Word, Excel, and Outlook. Intermediate data entry skills and experience pulling information from ERP systems.
  • Education: Bachelor's degree in Mechanical Engineering from an ABET-accredited institution is preferred, with at least five years of relevant experience. Significant work experience may be considered in lieu of educational requirements.
  • Citizenship: U.S. Citizenship is required due to project-specific regulations.