Clinical Support Specialist

7 days ago

Andover, Minnesota, United States HealthPartners Full time

*** SIGN ON BONUS ELIGIBLE FOR EXTERNAL CANDIDATES***

HEALTHPARTNERS JOB DESCRIPTION:

JOB TITLE: Clinical Support Specialist (CMA, MA, RMA, LPN, EMT)

DEPARTMENT: Clinical Services

REPORTS TO: Care Delivery Supervisor

DIRECTION OF OTHERS: None

GENERAL SUMMARY OF DUTIES:

Our commitment to service excellence is centered on patient care and fostering strong patient relationships. All team members are expected to collaborate effectively with both internal and external partners. Responsibilities include executing patient care tasks and medical directives as assigned by physicians, advanced practice providers, or other healthcare professionals in accordance with the Care Model Process.

POSITION RESPONSIBILITIES:

- Uphold confidentiality of sensitive information.

- Conduct pre-visit preparations, manage visit processes, and execute other workflows associated with the Care Model Process.

- Ensure accurate and timely documentation to support patient care and service delivery.

- Gather health history information and obtain precise vital signs, recognizing and reporting any variances.

- Identify the necessity for and perform routine office procedures and testing within the outpatient care environment.

- Document observations, actions, and patient outcomes accurately in the electronic medical record (EMR).

- Assess patient education needs, provide appropriate instructions, and pend orders as necessary.

- Maintain cleanliness and organization of examination rooms between patient visits and at the conclusion of sessions.

- Sterilize and clean medical equipment and instruments.

- Monitor and request supplies to ensure adequate inventory and prevent service interruptions.

- Adhere to relevant legislation, including OSHA and infection control standards.

- Assist in the orientation and training of new staff members to ensure adherence to established procedures.

- Engage in quality improvement initiatives.

- Actively participate in self-development and educational opportunities.

- Comply with the Code of Conduct and all organizational policies, procedures, and standing orders.

- Perform additional duties and responsibilities as assigned, holding oneself accountable.

CUSTOMER SERVICE AND TEAMWORK:

Customer Service:

- Welcome patients warmly and ensure a positive closure to all interactions.

- Collaborate effectively during patient care transitions to ensure comfort, safety, and continuity of care.

- Advocate for patients' rights to privacy, safety, and confidentiality.

- Respect, embrace, and value diversity in all interactions.

- Maintain a professional image through appearance, positive demeanor, and constructive interactions.

- Honor patient choices and family rights.

Teamwork:

- Identify and address issues with other departments and individuals constructively using effective communication.

- Focus on problem-solving rather than assigning blame.

- Share knowledge and expertise with new team members.

- Prioritize team objectives over individual interests.

ORGANIZATIONAL RESPONSIBILITY:

- Identify and report risks related to the environment, equipment, or patient care to the supervisor. Complete incident reports as necessary.

- Participate in and support:

- Corporate Integrity Program

- Cooperation with internal investigations

- Good faith reporting of compliance concerns

- Participation in educational and training programs

- Adherence to organizational policies and procedures.

- Maintain regular attendance and punctuality.

- Utilize resources, time, and materials efficiently.

TYPICAL PHYSICAL DEMANDS:

- Requires a full range of body motion, including handling and lifting patients, bending, and reaching. Involves prolonged walking and standing. Occasionally lifts and carries items weighing up to 50 pounds.

- Requires adequate vision, hearing, and manual dexterity.

- Must be able to speak, read, and write English proficiently.

- The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.

TYPICAL WORKING CONDITIONS:

- Frequent exposure to communicable diseases, bodily fluids, toxic substances, medicinal preparations, biohazardous waste, and other conditions typical of a clinical environment.

- The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.

MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:

- Includes but is not limited to telephones, computers, emergency carts, cardiac monitors, suction devices, oxygen delivery systems, injection supplies (needles, syringes, serums), and other equipment relevant to a clinical setting.

QUALIFICATIONS:

Education/Experience:

- LPN (Current MN License), or

- CMA Current AAMA Certification, or

- RMA Current AMT Certification, or

- Medical Assistant Non-Certified completion of an accredited medical assistant program (e.g., CAAHCP, ABHES), or

- Graduate of an accredited EMT program with a current EMT license.

- CPR Certification required and must be maintained.

SKILLS AND ABILITIES:

- Effective organizational skills.

- Ability to establish priorities.

- Understanding of regulations and procedures for administering patient care.

- Knowledge of medical equipment and instruments for patient care.

- Awareness of common safety hazards and universal precautions to ensure safe working conditions.

- Ability to maintain records, write reports, and respond to correspondence.

- Skill in developing and maintaining departmental quality assurance.

- Ability to foster effective working relationships with patients, medical staff, and the public.

- Ability to remain calm and effective in emergency situations.

- Ability to interpret, adapt, and apply guidelines and procedures.

- Strong communication skills.

- Ability to work efficiently under pressure.

- Works collaboratively as a team player.

This description serves as a guideline for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may evolve as organizational needs change.

  • Healthcare Support Specialist

    1 week ago

    Andover, Minnesota, United States HealthPartners Full time

    Revised Job Description:Position Title: Healthcare Support Specialist (CMA, MA, RMA, LPN, EMT)Organization: HealthPartnersDepartment: Clinical ServicesReports to: Clinical Operations SupervisorSupervisory Responsibilities: NoneHealthPartners is presenting a unique opportunity for a Healthcare Support Specialist to become part of our dedicated team. This role...

  • Technical Sales Support Specialist

    4 weeks ago

    Andover, Minnesota, United States nVent Full time

    We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION:Provide complex technical application assistance to identify modified and...

  • Early Childhood Education Support Specialist

    2 weeks ago

    Andover, Minnesota, United States Zen Educate Full time

    Job Overview:We are seeking dedicated part-time Education Support Specialists to join our team, focusing on early childhood development in various educational settings. Position Details:This role offers flexible scheduling, allowing you to work in early childhood education centers, preschools, and daycare facilities. Key Responsibilities:- Collaborate with...

  • Technical Support Specialist

    2 months ago

    Andover, Minnesota, United States nVent Full time

    We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.WHAT YOU WILL EXPERIENCE IN THIS POSITION:Field technical inquiries for the operation, diagnosis, and repair of...

  • Academic Support

    3 months ago

    Andover, Minnesota, United States Anoka-Hennepin School District Full time

    Academic Support - Literacy Intervention, Talent Development Teacher(Teacher on Special Assignment) Part-Time Literacy InterventionsDuties: Work with classroom teachers to provide literacy intervention to at-risk students.ANDTalent DevelopmentDuties: Provide direct instruction to students. Participate in Talent Development Team Planning. Collaborate with...

  • Residential Care Support Specialist

    2 weeks ago

    Andover, Minnesota, United States MOUNT ZION CARE SERVICES LLC Full time

    Job OverviewThis role is centered around providing essential support to individuals residing in a care facility. The ideal candidate will be committed to enhancing the quality of life for residents through compassionate assistance and dedicated service.Key Responsibilities:Deliver direct assistance to residents within a residential care environment.Support...

  • Interim Financial Reporting Specialist

    2 weeks ago

    Andover, Minnesota, United States CMA Recruitment Group Full time

    CMA Recruitment Group is pleased to collaborate with a prominent organization in search of a Temporary Financial Reporting Specialist who will directly report to the Group Financial Controller. This role requires immediate availability for a duration of 4-6 months. Key Responsibilities of the Financial Reporting Specialist: Oversee month-end closing...

  • Quality Assurance Specialist

    1 week ago

    Andover, Minnesota, United States nVent Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at nVent Management Company. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services.Key ResponsibilitiesLead root cause problem-solving activities to enhance internal and external quality levels.Perform...

  • Medical Assistant/LPN/EMT

    1 week ago

    Andover, Minnesota, United States HealthPartners Full time

    Job Title: Clinical Assistant - Medical Assistant/LPN/EMTJob Summary:We are seeking a highly skilled and compassionate Clinical Assistant to join our team at HealthPartners. As a Clinical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key Responsibilities:Patient Care: Assist with patient care...

  • Continuous Improvement Specialist

    5 days ago

    Andover, Minnesota, United States nVent Full time

    About the RoleWe are seeking a highly skilled Continuous Improvement Specialist to join our team at nVent. As a key member of our organization, you will play a critical role in driving process excellence and lean manufacturing initiatives across our global operations.Key ResponsibilitiesLead the application of lean principles and methods to achieve business...

  • Craft Retail Specialist

    2 weeks ago

    Andover, Minnesota, United States Tiny Apple Fabric and Crafts Full time

    Job OverviewTiny Apple Fabric & Crafts is a vibrant establishment catering to sewing enthusiasts and crafters. If you have a passion for sewing, quilting, and embroidery, and enjoy sharing your expertise with others, this position may be a perfect fit for you. We are on the lookout for a Craft Retail Specialist. As part of our close-knit team, you will take...

  • Patient Intake Specialist

    2 weeks ago

    Andover, Minnesota, United States Fairview Health Services Full time

    Position Overview:Are you interested in a role that positively impacts the community? Fairview Health Services is seeking a dedicated individual for the position of Patient Intake Specialist. This role is designed for those who thrive in a supportive environment, contributing to the well-being of patients.This position is structured for 48 hours every two...

  • Soap Production Specialist

    1 day ago

    Andover, Minnesota, United States Buff City Soap Co Full time

    Job SummaryWe are seeking a skilled and detail-oriented individual to join our production team at Buff City Soap Co. as a Soap Production Specialist. In this role, you will be responsible for creating high-quality, handmade plant-based bath and body care products from scratch.Key ResponsibilitiesProduct Creation: Produce a variety of handmade, plant-based...

  • Soap Production Specialist

    3 days ago

    Andover, Minnesota, United States Buff City Soap Co Full time

    Job SummaryWe are seeking a skilled and detail-oriented individual to join our production team at Buff City Soap Co. as a Soap Production Specialist. In this role, you will be responsible for creating high-quality, handmade plant-based bath and body care products from scratch.Key ResponsibilitiesProduct Creation: Produce a variety of handmade, plant-based...

  • Hospice Care Specialist

    1 week ago

    Andover, Minnesota, United States Samuel Contract Staffing Full time

    Hospice Registered Nurse Job DescriptionJob Summary:A Hospice Registered Nurse (RN) plays a vital role in providing compassionate care and support to patients facing terminal illnesses and their families. They are responsible for managing the physical, emotional, and spiritual needs of patients during their end-of-life journey.Key Responsibilities:Assessment...

  • Automotive Software Sales Specialist

    2 weeks ago

    Andover, Minnesota, United States Capital Acquisitions LLC Full time

    Job OverviewBenefits:Performance-based bonusesFlexible working hoursCareer advancement opportunitiesAbout Capital Acquisitions LLC:We are a premier provider of state-of-the-art diagnostic software solutions tailored for the automotive and heavy-duty sectors. Our innovative technology empowers businesses to optimize their operations, enhance efficiency, and...

  • Electro-Mechanical Equipment Specialist

    2 weeks ago

    Andover, Minnesota, United States Mate Precision Technologies Full time

    Position Overview:The Electro-Mechanical Equipment Specialist at Mate Precision Technologies is responsible for the maintenance, troubleshooting, and repair of CNC machinery to minimize operational downtime. This role requires extensive technical expertise in electromechanical systems and a solid understanding of manufacturing machinery and processes. Key...

  • CNC Machine Maintenance Specialist

    1 week ago

    Andover, Minnesota, United States Mate Precision Technologies Full time

    The CNC Maintenance Specialist at Mate Precision Technologies is responsible for the upkeep, troubleshooting, and repair of CNC machinery to minimize operational interruptions. This role requires extensive technical expertise in electromechanical systems and a solid understanding of manufacturing equipment and processes. Rearranges and relocates machinery...

  • Registered Nurse Case Management Specialist

    1 week ago

    Andover, Minnesota, United States Lifespark Full time

    Job Overview****************Registered Nurse - Case Management Specialist - $2500 Sign-On Bonus********************Full-Time PositionMultiple Locations Available Lifespark is a comprehensive senior health organization based in Minnesota, dedicated to enhancing the well-being of seniors since 2004. Our mission is to empower older adults to maintain their...

  • Nurse Practitioner

    2 days ago

    Andover, Minnesota, United States DispatchHealth Management Full time

    About the RoleWe are seeking a highly skilled Nurse Practitioner to join our team at DispatchHealth Management. As an Advanced Practice Provider, you will play a critical role in delivering high-quality, patient-centered care in the comfort of patients' homes.Key ResponsibilitiesWork collaboratively with a clinical care team to deliver comprehensive care to...