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Patient Intake Specialist

2 months ago

Andover, Minnesota, United States Fairview Health Services Full time

Position Overview:

Are you interested in a role that positively impacts the community? Fairview Health Services is seeking a dedicated individual for the position of Patient Intake Specialist. This role is designed for those who thrive in a supportive environment, contributing to the well-being of patients.

This position is structured for 48 hours every two weeks and comes with a comprehensive benefits package. Our offerings include affordable medical insurance options, dental coverage, generous paid time off (24 days annually), and a 403B plan with an employer match of up to 6%.

The typical work schedule will be Monday through Friday, with afternoon shifts, and you will be part of our Urgent Care team. Importantly, there are no weekend shifts required.

Key Responsibilities:

The Patient Intake team plays a crucial role in welcoming patients to our facility. Responsibilities include:

  • Confirming and registering patients accurately and efficiently.
  • Verifying insurance details and demographic information.
  • Maintaining patient accounts and addressing financial arrangements for self-pay balances prior to and during appointments.
  • Responding to patient inquiries and facilitating their concerns.
  • Scheduling appointments with the appropriate clinicians while adhering to established guidelines.

Qualifications:

Preferred Skills:
  • Completion of a medical terminology course or equivalent experience is preferred.

Successful candidates typically demonstrate:

  • Exceptional prioritization and organizational skills.
  • A strong commitment to customer service and patient satisfaction.
  • Excellent communication and interpersonal abilities.
  • Team-oriented mindset focused on delivering outstanding care.
  • Proficiency in relevant computer applications.
  • Ability to work independently while applying critical thinking skills.
  • Willingness to adapt to change and foster a culture of continuous improvement.

We value qualities such as Dignity, Integrity, Service, Compassion, and Innovation in our team members.