Resource Specialist: Chesterfield
7 days ago
About the Role
The First Community Credit Union is seeking a highly skilled Resource Specialist to join our team in the Information Center. As a key member of our support team, you will play a vital role in providing exceptional service to our members.
Key Responsibilities
- Field inbound calls and chats to assist members with analyzing, researching, and resolving inquiries related to member accounts.
- Conduct basic financial transactions and perform various tasks to support member needs.
- Utilize strong communication and interpersonal skills to build rapport with members and colleagues.
- Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
Schedule Options
We offer two schedule options for this position:
- 5-Day Schedule
- Monday - Friday: 8:00 a.m. - 4:30 p.m.
- Saturday: 8:30 a.m. - 12:30 p.m.
- One day off during the week when a Saturday is worked.
- Monday - Friday: 10:30 a.m. - 7:00 p.m.
- Saturday: 8:30 a.m. - 12:30 p.m.
- One full day off during the week when a Saturday is worked.
- 4-Day Schedule
- Monday - Thursday: 8:00 a.m. - 7:00 p.m.
Requirements
- Ability to work at least two Saturdays a month.
- Strong organizational, analytical, and multitasking skills.
- Excellent communication and interpersonal skills.
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